Jackpot City Review: Safe & Secure Cyprus Casino?

To help you get started with over 600 slot machines and table games, Jackpot City Casino is offering a 1,600€ welcome bonus. Spin the reels of progressive jackpot slots like Mega Moolah or any of the other hundreds of video slots, table games, live dealers, and more.

The helpful and pleasant customer service crew, who work hard to ensure a satisfying interaction, was a big plus for us.

Our Jackpot City review will give you the entire scoop on their impressive game selection, convenient banking methods, and valid licensing.

Jackpot City is also one of the few online casinos which are accessible in Cyprus without using a VPN. Means Jackpot City is not blocked by the Cyprus Gambling Commission. This makes it much more attractive to most Cypriots.

Our Jackpot City Review Summary & Images

After thoroughly testing Jackpot City Casino, our overall impression is solid — though not flawless. The platform delivers what you’d expect from a long-standing, licensed operator: a safe environment, polished design, and a strong mix of classic and modern games. We appreciated the fast e-wallet payouts, helpful live chat, and the smooth user experience across desktop and mobile.

On the flip side, the bonus wagering requirements are a bit steep, and the game library, while diverse, doesn’t quite match the size of newer casino giants. Still, for players who value trustworthiness, straightforward banking, and stable performance, Jackpot City remains a reliable choice in 2025.

Below, we’ll include a few screenshots from our test — showcasing the interface, cashier layout, and selected games that best represent our experience.

Jackpot City Bonus and Promotions for Cyprus

The marketing strategy a casino employs to attract customers reveals a lot about its administration. Some websites simply post generic advertisements and let them remain there for years, long after their novelty has worn off.

Jackpot City is just one of several online casinos that strikes a good balance between one-time promos and continuing offers to keep players coming back. To help you get started, we’ve compiled a list of Jackpot City’s most popular bonus deals that are applicable to players from Cyprus.

Welcome Bonus

It appears that Jackpot City’s Welcome Bonus has remained quite unchanged throughout the past few years. That’s great with us because it’s a bold promotion designed to attract new players.

The details of the 1,600 Euro welcome bonus are laid out below.

Each of your first four deposits will earn you a 100% Match Bonus, up to a total of 400€.

Please read the terms and conditions carefully before accepting this offer. First, you’ll need to make a lot of deposits quickly in the beginning if you want to take full benefit of the offer; the four deposits must occur in the 7 days after the first deposit is made.

The bonus wagering requirement of 50x is also very hefty in comparison to other online casinos.

The following games will contribute to the wagering requirements:

• Slots, Scratch Card games & Keno: 100%
• Video Poker (not aces pokers), Blackjack (excluding classic): 10%
• Classic Blackjack, Aces Video Pokers: 2%

Slots gamers can expect to accumulate bonuses at a significantly higher rate than those who play other games.

Continuing Promotions

The website’s Promotions page mentions that there are continuous deals for players, but provides few specifics about what these offers are. One advantage is that it eliminates the need to frequently update the site in order to create fresh deals. 

However, we prefer to have a clearer picture of what to anticipate, so perhaps the site should include a summary of historical offers for gamers to see what they might have received in the past.

If there should be any changes made by Jackpot City, we’ll update these in our review as soon as possible.

How to sign up at Jackpot City

The process of signing up to play at the online casino offered by Jackpot City only takes approximately five minutes and is really straightforward.

Clicking the prominent “register” button and completing the following information is all that is required to get started.

• Name
• Address
• Contact Details

When you are finished, the information on your Jackpot City casino account will be sent to you by email.

In addition to that, it provides information regarding the bonus offer and how to claim it. Inaccurate information in this section could create complications when you want to withdraw your winnings at a later time.

Jackpot City protects the confidentiality of your personal information by utilizing the most modern SSL encryption technology. 

Jackpot City Slots and Table Games

Given the name of the Casino, we reasoned that it was only appropriate to start our evaluation by pulling the handles on several slot machines and spinning the reels. 

During the time that we were playing, we were overjoyed to see that each and every one of Microgaming’s jackpots was still running. At the time of this evaluation, there were multiple jackpots totaling over 10 million Euros, with the largest prize being well over four million Euros.

Even if the payout tables for these jackpot games are far lower than those of ordinary slot machines, we still believe that it is well worth it to give it a shot at becoming instant millionaires.

In spite of the fact that, just like with all of our other evaluations, we did not become instant millionaires, we are able to attest to the fact that Microgaming’s slot machines are extremely amazing in terms of design and general quality. At Jackpot City, visitors can choose from among more than 400 different kinds of slot machines.

Blackjack, poker, bingo, and a broad selection of other table games are all available to players here as well.

Jackpot City Payment Providers & Procedure

Banking at Jackpot City is safe, fast, and flexible — just as you’d expect from a casino that’s been around since 1998. The platform supports a wide range of trusted global payment methods, including cards, e-wallets, and local solutions suitable for European and Cypriot players. All transactions are encrypted with SSL technology and processed through certified gateways.

During our test, deposits were credited instantly, and most withdrawals arrived within 24–48 hours once the account was verified. Jackpot City also supports multi-currency transactions, making it easy to play in EUR or USD without conversion hassle.

Below you’ll find a full overview of the most common payment options, their typical processing times, limits, and fees.

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Deposit – How We Funded Our Account

Depositing money at Jackpot City is a quick, seamless process — ideal for both new and experienced players. During our test, we used Skrill and Visa, and both transactions were credited to our balance instantly, with no extra fees charged by the casino.

The cashier is straightforward and well-organized, and the minimum deposit amount is €10, which makes it accessible to casual players. Bonus activation was automatic after payment — no promo code or manual claim needed.

Here’s how the deposit process works step by step:

1. Log in to your Jackpot City account.
   Once signed in, click the balance icon or go to the “Bank” section.
2. Select “Deposit.”
   You’ll see all available payment options — including Visa, Skrill, Neteller, PayPal, and others.
3. Choose your preferred method.
   Pick the option you trust most. E-wallets are fastest, but cards and bank transfers work just as well.
4. Enter your deposit amount.
   Most bonuses require at least €10–€20. Check the cashier for the current minimums.
5. Confirm and process your payment.
   You’ll be redirected to your provider’s secure gateway to finalize the transaction.
6. Check your balance.
   Deposited funds appear immediately, and your welcome bonus (if applicable) will be activated right away.

💡 Tip: If your first deposit doesn’t trigger the bonus, reach out to live chat — support usually fixes it within minutes.

Withdrawal – How We Cashed Out & What to Expect

Withdrawing funds from Jackpot City turned out to be just as smooth as depositing. We tested both Skrill and Visa, and in both cases, the casino processed the request promptly — Skrill arrived within 24 hours, while Visa took just under 3 business days. There were no hidden fees, and verification was handled efficiently after our first payout request.

The key to a fast withdrawal is completing KYC verification early — uploading your ID and proof of address under your profile settings. Once approved, future withdrawals are nearly instant for e-wallets.

Here’s how the process typically goes:

1. Log in and open the cashier.
   Click on the “Withdraw” or “Payout” section next to your balance.
2. Select your preferred method.
   It’s best to use the same payment method you used for depositing — it speeds up processing and avoids extra checks.
3. Enter the amount.
   Minimum withdrawal is usually €10, with higher limits depending on your VIP level or payment method.
4. Complete verification (KYC).
   If it’s your first payout, upload your ID and proof of address. Jackpot City’s verification took us less than 6 hours to approve.
5. Confirm and submit your request.
   You’ll receive a confirmation email right after.
6. Wait for processing.
   • E-wallets (Skrill, Neteller, PayPal): 24–48 hours
   • Bank cards: 2–6 business days
   • Bank transfers: up to 7 days

💡 Pro Tip: Avoid canceling your pending withdrawal to keep playing — this resets the waiting time and can delay your payout.

Overall, Jackpot City’s payment system is reliable and transparent, with clearly displayed limits and fair timelines. Compared to other long-standing EU-licensed casinos, the processing speed is among the best in its category.

Jackpot City Customer Support – Our Experience & Contact Options

Reliable customer support is one of the areas where Jackpot City truly stands out. During our test, we contacted the support team several times through both live chat and email, and in every case, the responses were professional, polite, and helpful. The average waiting time in live chat was under one minute, even during evening hours.

Agents handled a wide range of questions — from bonus clarifications to verification guidance — without relying on copy-paste replies. Jackpot City’s support operates 24/7, and you can reach them in multiple languages, including English, Greek, German, Spanish, and Finnish.

While there’s no dedicated phone line for some regions, live chat and email more than make up for it, especially thanks to their speed and clarity. The chat tool is integrated directly into the casino interface, so you can get help without leaving your current game or page.

Here’s a quick overview of all available support channels and their key details:

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Our Test Verdict:

Jackpot City’s support is one of the most responsive we’ve seen in an established EU-licensed casino. Live chat remains the best option — fast, friendly, and efficient — while email is well-suited for document or verification cases. The multilingual assistance is a definite plus for Cypriot and European players alike.

Jackpot City Conclusion: The most played online Casino in Cypurs

You owe it to yourself to check out Jackpot City if you enjoy spinning the reels of slot machines. There is a warm welcome bonus waiting for you when you sign up, in addition to the over 430 fantastic games that are available to pick from. You may rest assured that this is a trustworthy online casino because it holds licenses and credentials issued by both the MGA and eCogra.

In addition, you can choose from more than one hundred different casino games, including live dealer games developed by Evolution Gaming. Jackpot City got its name for a reason, and one of those reasons is that it has the best progressive jackpots.